For years, Gift Certificate Center has shared the same values and commitment as Hallmark. Now we share the same name.
The name reflects the company's growing reputation as an innovator in the incentive business, and builds on the equity of Hallmark Cards, a leader in the greeting card and personal expression business.
Vivid and Memorable Approach to Incentive Programs
Homer Kay, vice president of greetings subsidiaries at Hallmark Cards, Inc., indicates that Gift Certificate Center's name change to Hallmark Insights aligns with the corporate positioning of its parent company.
"The incentive marketplace has become increasingly competitive, and Gift Certificate Center sets itself apart by creating truly meaningful programs for their clients," Kay says. "Their business approach and commitment to innovation really fits within Hallmark's mission to help people communicate, celebrate and connect with others - a trademark that we have built our reputation on for nearly 100 years. Becoming more closely aligned with the parent brand was a natural next step for the company and we are proud to have them operate under the Hallmark name."
Insightful Business Approach
According to Keith Fenhaus, president of Hallmark Insights, the name change also reflects the changing nature of the incentive industry, and the role the company plays in it. "The whole incentive business is vastly different than when we started out in 1990," says Fenhaus. "As we've grown and changed, the scope of our offerings has also changed. No longer does the name Gift Certificate Center reflect all that we offer our clients. Hallmark Insights better communicates the range of business solutions we offer companies desiring incentive programs."
Helping Companies Motivate and Inspire Their Audiences
With customized planning, communications, support services, program management systems and measurement and analysis services, Hallmark Insights helps companies create special incentive programs for a variety of audiences:
Consumer Incentive Solutions help companies reward consumers with customized programs using the Reward Choice™ Certificate for customer acquisition, loyalty or cross-sell programs, thank-you gifts, and holiday/year-end customer gifts.
Employee Recognition Solutions recognize and praise employees with customized programs using the Premiere Choice® Award for employee recognition and retention, service anniversaries, customer service recognition, peer-to-peer recognition, safety awards and more.
Sales Incentive Solutions keep sales teams motivated and selling with the Premiere Choice Award for distributor preference awards, best practices solutions and goal recognition programs.
Health And Wellness Solutions helps companies overcome escalating health care costs by encouraging employee participation in wellness programs, producing positive outcomes for everyone in a company.
Technology Helps Create Insightful, Customized Programs
One area Hallmark Insights has invested heavily in is technology. As a result, it has long offered a 24-hour award order and redemption for gift cards and certificates through a fully automated online process. In addition, award recipients are able to select from more than 350 merchants nationwide.
The company offers advanced a Program Management System. This unique system provides clients with greater flexibility, program management tools, control and ease for the user, whether they're human resource managers at the corporate level or consumers redeeming certificates. It includes robust reporting to provide the control that program administrators' value.
"Our investment in technology allows us to offer clients a platform from which they can grow and in a way they need it, option-by-option, and program by program," says Fenhaus. "It is yet another way that we create memorable, insightful programs, now reflected by our name."