SUMMER ISSUE

In this Issue

Industry News

Industry Trends

Reasons to Reward

Case Study

Gift Certificate Center
News & Enhancements


Feedback
Let us know what’s on your mind!

Did you Know?
On average, 30% of employers spend $25 to $49 on gift certificates per recipient and 25% of them spend $50 to $99 per recipient.

Source: “2004 Gift Certificate FACTS Report”, Incentive magazine


Reasons to Reward
·  National Health Education Week
   is October 17-23

·  Service Awards and Year End
   Giving


Start developing your program now and plan a Kick-Off for your employees to build extra momentum.





Helpful Links

Incentive Program Basics

Articles and White Papers

National Merchants

Industry Links

Make a Purchase

Manage Your Account

Incentive News and Trends
Brought to you by Gift Certificate Center, a Hallmark company

Incentive solutions that reward, motivate and inspire.

800.765.GIFT

INDUSTRY NEWS

“The Benefits of Tangible Non-Monetary Incentives”

by Dr. Jeffrey Scott

   Four psychological processes tip
   the scales in favor of tangible
   non-cash incentives.


   ONE: Evaluability
             Recipients can visualize the award, feel
             emotional anticipation and create a value for it
             that often exceeds the cash equivalent in their
             minds.


   TWO: Separability
             Recipients view non-cash awards as something
             separate from compensation, making the
         award unique and the performance stand out.

THREE: Justifiability
         Recipients feel good about accepting and using the award, without guilt of using
         cash on something pleasurable, and the award is motivational because it offers
         something the individual likely would not have purchased.


FOUR: Social Reinforcement
         Trophy value is associated with a non-cash award and the acknowledgment of the
         link between the award and the company.


Interested in reading Dr. Jeffrey’s 4-page synopsis? Click here.





INDUSTRY TRENDS

Gift Cards are First-Choice Gifts Among Teens

Have a young employee or customer base? Findings from a survey conducted by the Center for Teen Insight in March 2004 present that gift card use is high in this new generation.
  • 80% of teens see gift cards as a first-choice gift.
  • 90% of teens have received a gift card.
  • Two-thirds of teens have purchased one or more gift cards during the last 12 months.
  • 75% of teenagers report spending more than the face value of the gift card.
Most likely, your entire employee or customer base is not young, but a portion of a diverse group, which presents challenges when rewarding behavior.

Offering choice shows you value each person’s individuality. Maximize the benefits of your incentive program by offering the largest selection of top retailers, restaurants, and travel and entertainment providers. To view a list of our National Merchants, click here.








  CASE STUDY

   Best Buy’s Field Distribution
   Centers Improve Productivity and
   Customer Service with Incentive
   Program


   “Some of our employees are multiple ‘Employee of the
   Month’ winners because of the incentive of receiving
   another Premiere Choice Award,” says Tom
   Gustafson, Human Resource Manager for Field
   Distribution at Best Buy Co., Inc. “I’m a true believer.
   We’ve seen productivity increase since we started
   with the program.”

Headquartered in Minneapolis, Best Buy has more than 600 retail stores located in 48 states in the U.S. and Canada. The 700 employees working in the field distribution centers are located in a variety of metro area locations close to stores. They are actively interfacing with customers, delivering appliances and televisions to thousands of homes every day.

As Human Resource Manager for Field Distribution, Gustafson manages employee incentive programs to encourage improved productivity and customer service for these employees in field distribution centers nationwide.

Click here to read on…learn why it works, how employees are rewarded and see the powerful results.

To learn more, call 800.765.GIFT or Click here to have an Account Executive contact you.






REASONS TO REWARD

In a recent survey, Incentive magazine asked readers the following questions:
1) What are your primary objectives for using gift certificates/gift cards?
2) How do you use gift certificates in your incentive program?





Source: “2004 Gift Certificate FACTS Report”, Incentive magazine






GIFT CERTIFICATE CENTER NEWS & ENHANCEMENTS

New Merchant Partners!

Choice.  Clients tell us that one of the things they love most about our products is the great breadth of choice available to their recipients and we work hard to provide the finest merchant selection in the incentive industry.

We’re thrilled to announce that Gift Certificate Center is now issuing a gift card on behalf of Bed Bath & Beyond®! The card is good at stores across the country and through
their web site.

Bed Bath & Beyond® has 595 superstores nationwide selling quality domestics merchandise and home furnishings. They combine superior

service and a huge selection of items at everyday low prices!

Another exciting addition to our unparalleled merchant selection is Crutchfield Electronics. Crutchfield gift certificates can be used for phone orders and online at

Crutchfield.com.

The experts at Crutchfield offer car stereos, TVs, DVD players and digital cameras and a choice of the most popular brands like Sony, Alpine, JVC, Denon
and Panasonic. Every order comes with free lifetime tech support, a 30-day, try it at home, satisfaction guarantee and free shipping on returns.

Have you looked at our merchant list lately?  Here’s a quick look at other merchants we’ve added in recent months to give you the greatest selection, as well as the merchants your recipients want most:

       
  Goldsmith’s-Macy’s   SpaFinder
  Illuminations.com   TheSportsAuthority.com
  Lazarus-Macy’s   Reflect.com
  Rich’s-Macy’s   Wolferman’s
  Sears    
       

To view a list of our National Merchants, click here.

   
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